CPO Devices

Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. These products have been returned under Apple's Return and Refund Policies or have been used as Demonstration units. While only some units are returned due to technical issues, all units undergo Apple's stringent quality refurbishment process.

They are in 100% working condition, and are then sold as refurbished product. As these refurbished products have been unpacked and manipulated, they might however exhibit some minor cosmetic imperfection, such as scratches, marks or discolorations.

Each Apple Certified Refurbished Product:

• is fully tested (including full burn-in testing).

• is refurbished with replacement parts for any defective modules identified in testing.

• is put through a thorough cleaning process and inspection.

• is repackaged (including appropriate manuals, cables, etc.).

• includes the operating software originally shipped with the unit and the custom software offered with that system. See each products "Learn More" for more details.

• is given a new refurbished part number and serial number.

• is placed into a Final QA inspection prior to being added to sellable refurbished stock.

• is repacked in special packaging (including appropriate manuals, cables, etc. that originally shipped with the unit).

• refurbished iPods ship with those items mentioned in the "learn more" page
   

Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures.

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What Should I Expect when purchasing a CPO product?

• Substantial savings

• A fully functional unit with complete documentation

• The assurance that the unit meets Apple's premiere quality standards, and that its defective components have been replaced by genuine Apple components

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Do I get any Warranty? Can I purchase the AppleCare Protection Plan?

All Apple Certified Refurbished Products are covered by by a one-year limited warranty. For extended coverage, you have the option of purchasing the AppleCare Protection Plan with your Apple Certified Refurbished Product. The AppleCare Protection Plan extends the complimentary coverage on your Apple Certified Refurbished Product to up to three years of world-class support.